FAQ - You have questions? We have the answers!
Find all the frequently asked questions about ski rental and our service. However, if a question is not answered, please do not hesitate to send us an email to firstname.lastname@example.org. We will immediately try to answer all your questions.
Where can I find Sport2000rent – Sport Unterlercher in the Zillertal?
Sport2000rent – Sport Unterlercher can be found four times in the Zillertal
- The Rental center at the Spielhochbahn in Fügen with sports shop for boots &helmets,fashion and accessories.
- The ski rental in the middle of the ski region Hochfügen.
- The ski rental behind the valley station of Hochzillertal in Kaltenbach.
- The largest Outlet center in the Zillertal and Sports-shop Unterlercher on the Mainstreet in Fügen with Top discounts up to -70%
What is included in a ski-rental set?
Our rental set consists of: skis, boots and poles or snowboard with bindings and boots.
Is there any insurance and what does it cost?
Rental items are insured against breakage and theft in our service & protection package, at no extra cost!
The following cases are NOT insured.
- Theft of ski or snowboard, which were forgotten at the Apres Ski
- Damages arising from riding on unsecured slopes
- Punitive damages, like skiing on the tar
In the event of a theft, please report this to the local police station.
Are there any additional costs for booking online?
No! There are no additional processing or handling fees.
What payment options are available?
You can pay in cash/EC Maestro or credit card. Payment through our online system by credit card are done via an encrypted SSL connection.
Should I take my online booking confirmation when picking up my equipment?
Yes! Please bring your online booking confirmation and payment confirmation when picking up your equipment. Your equipment will already be waiting for you.
Where can I find contact details and opening times?
Our locations and opening times can be found on each page of our website, below in the red foot area along with the links to the respective ski resorts.
How can I change or cancel my booking?
During the booking process you can change the booking easily by jumping between the individual booking steps. If you have already completed the booking, please contact our Rental center on email@example.com or by phone to +43 5288 6767 560. Please reference your booking number and your name.
Can I book by phone?
No. A booking is only possible through our website www.rent2000.at or on site in one of our 4 x Sport2000rent stores.
Can I make reservations for groups?
Group bookings are made in the same way as individual bookings. Please repeat the booking proceure until all members have been added.
How much will I save with Online Booking compared to the booking on site?
You save up to 20% discount on the rental price compared to booking your rental equipment on site and your equipment will be reserved for you and pre-arranged prior to collection.
Where can I find the price list?
All prices for each item are displayed directly in the online booking. The total final price will be listed with an overview for your confirmation.
What do the quality categories, marked with stars mean?
A description of our different categories can be found under the menu item "Categories"!
What exactly is a test skis and what costs can I expect?
We offer you the possibility of renting any ski, seven days a week for trying out directly on the slopes. The cost for testing the ski is the same as the rental fee, depending on the category.
What is a rocker ski?
Construction and design of the rocker ski makes use of the experiences gained in surfing. It differs from “conventional” skis, due to its bended nose and tail which gives the rocker ski more tension, similar to a bow. Let us visualize this effect: put both a non-rocker and a rocker-ski on a straight surface. Whereas first one only lifts at the very top of the nose, the second already does before.